Terms of service
Basaltic Farms Acceptable Use Policy
Introduction
This Acceptable Use Policy outlines the guidelines for using the Basaltic Farms website (https://basalticfarms.com/) and any interactive features we provide. Basaltic Farms is the trade name of Basaltic Farms Inc. We’re committed to creating a respectful, safe environment for all our users while protecting our farm’s reputation and intellectual property.
Related Policies
Please review our other important policies:
- Privacy Policy – How we collect, use, and protect your personal information
- Shipping Policy – Details on shipping methods, timeframes, returns, and related procedures
Prohibited Content
Content You May Not Submit
When using our website, you agree not to post, upload, or share content that:
- Is unlawful, harmful, threatening, abusive, or harassing
- Is defamatory, vulgar, obscene, or invasive of another’s privacy
- Promotes discrimination based on race, gender, religion, nationality, disability, sexual orientation, or age
- Infringes on intellectual property rights of others
- Contains software viruses or any computer code designed to harm our systems
- Impersonates any person or entity, or falsely states your affiliation
- Includes personal or identifying information about others without their permission
- Constitutes unsolicited advertising, “spam,” or promotional materials
- Violates any applicable local, state, national, or international law
Commercial Activities
- You may not use our website to conduct unauthorized commercial activities
- Unauthorized selling, advertising, or solicitation is prohibited
- Posting competitor information or links to competing products is not permitted
- Excessive posting of the same content across multiple areas is prohibited
User-Generated Content
Reviews and Comments
When submitting reviews, comments, or other user-generated content:
- Content must be relevant to our products, services, or the organic farming industry
- Content should be based on your genuine experience or knowledge
- Factual claims should be accurate to the best of your knowledge
- Content should be helpful to other users and our farm community
- We encourage constructive feedback, even if critical
Content Ownership and Rights
When you submit content to our website:
- You retain ownership of your original content
- You grant Basaltic Farms a perpetual, irrevocable, royalty-free license to use, reproduce, modify, publish, translate, and distribute that content
- You represent that you own or have necessary rights to the content you submit
- You confirm your content doesn’t violate the rights of any third party
- We may display this content on our website, social media, and marketing materials
Community Guidelines
Respectful Communication
- Treat others with respect, even in disagreement
- Focus on the content of discussions, not on attacking individuals
- Avoid inflammatory language or personal attacks
- Consider the diverse audience that may read your comments
- Remember that text can be misinterpreted without tone and body language
Agricultural Discussions
- Agricultural practices vary widely by region and philosophy
- Respect different growing methods and approaches
- When sharing advice, clarify your experience level and growing conditions
- Acknowledge that results vary based on climate, soil, and other factors
- Support claims with evidence when possible
Monitoring and Enforcement
Content Review
- We reserve the right to review all user-generated content before or after posting
- We may edit or decline to publish any content at our sole discretion
- We are not obligated to monitor all content but may do so to enforce this policy
- User-generated content does not necessarily reflect the views of Basaltic Farms
Reporting Violations
If you encounter content that violates this policy:
- Use any “Report” or “Flag” features available on the platform
- Email us at contact@basalticfarms.com with details of the violation
- Include the location (URL) and nature of the content in question
- We’ll review reports promptly but cannot guarantee immediate action
Consequences for Violations
Violations of this policy may result in:
- Content removal without notice
- Temporary or permanent restrictions on your ability to post content
- Account suspension or termination
- IP address blocking in severe or repeated cases
- Reporting to appropriate authorities for illegal content
Legal Protections
Indemnification
By posting content on our website:
- You agree to defend and hold harmless Basaltic Farms, its owners, employees, and affiliates
- This covers claims arising from your content or violation of this policy
- This includes reasonable attorney fees if necessary
- This provision does not apply where prohibited by law
DMCA Compliance
For copyright infringement claims:
- We respect intellectual property rights and comply with the Digital Millennium Copyright Act
- If you believe your work has been used inappropriately, submit a DMCA notice
- Notices should include identification of the copyrighted work, identification of the infringing material, contact information, and a statement of good faith
- Send DMCA notices to contact@basalticfarms.com with “Copyright Claim” in the subject line
Additional Legal Terms
Modification Rights
- Basaltic Farms may modify this Acceptable Use Policy at any time
- No notice is required for modifications to become effective
- Your continued use of our website after modifications constitutes acceptance
- We encourage regular review of this policy for any changes
Severability
- If any provision is found unenforceable, remaining provisions remain in full effect
- Invalid provisions shall be replaced with valid provisions that most closely match the original intent
- This policy shall be construed as if such invalid provisions were never included
Contact Us
If you have questions about this Acceptable Use Policy or need to report violations:
Basaltic Farms
641-200 Beck Elliot Ln
McArthur, CA 96056
Phone: (530) 238-5357
Email: contact@basalticfarms.com
Website: https://basalticfarms.com/
Last Updated: June 7, 2025