Welcome to Our Farm
Welcome to Basaltic Farms, your trusted source for premium certified organic garlic grown in volcanic soil at 3,100 feet elevation in McArthur, California. Basaltic Farms is the trade name of Basaltic Farms Inc. Our triple-certified organic status (CCOF, USDA Organic, and Real Organic Project) represents our commitment to pure, chemical-free farming methods.
By using our website or purchasing our products, you agree to these terms. Please read them carefully.
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Refund and Cancellation Policy
- Our goal is 100% customer satisfaction with no red tape. You can cancel your order and receive a full refund if you call us before your order ships.
- You can request a refund for your order for any reason, before you plant the seed you received. If there is an issue, we would like to have a photo. If the garlic has hidden damage that one could see until the bulb is cracked and ready to plant. If it does have hidden damage, you can request a refund credited to method of purchase or we can resend you new garlic. If you decide to have us replace the garlic and it’s under 5 pounds we will carefully crack the garlic and inspect every seed so you only receive seeds not a full bulb. Of course, we would like to understand why you want a refund as we have had very few requests for refunds. Our customers are our most important asset and if missed something we will make it right is our promise.
- Exceptions: If you plant the seeds there is no refund as many things can affect the growth which is beyond our control. We do promise you will receive top quality seed from our inventory. So if you have any issue, please call us right away at 707-849-0590 We want to leave a good taste in your mouth.
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Related Policies
Please review our other important policies:
- Privacy Policy – How we collect, use, and protect your personal information
- Shipping Policy – Details on shipping methods, timeframes, returns, and related procedures
Contact Information
If you have questions about these terms or our products:
Basaltic Farms
641-200 Beck Elliot Ln
McArthur, CA 96056
Phone: (530) 238-5357
Email: contact@basalticfarms.com
Website: https://basalticfarms.com/
Last Updated: Aug 14, 2025
Thank you for supporting our family farm. We look forward to sharing our premium organic garlic with you.